How Maryland Healthcare Teams Clean Referral-Site Records

Why Referral-Site Identity Matters for Maryland Healthcare Teams

A Maryland health-system outreach team sees the same referral clinic entered twice after a directory import and a sales handoff, while another clinic in the same network is a genuinely different location. Salesforce reports split referral-source activity across the duplicates and overcount active sites. This anonymized composite scenario follows an illustrative 15,000-row review of site Accounts and related records, using ZaapIT preview, backup, controlled updates, bulk undo, and restore where applicable. It uses no patient-level data.

Presenter showing illustrative duplicate clinic records reconciled to one verified site while a separate site remains distinct
Illustrative clinic network: verify the physical site and preserve separate locations.

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